Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments

  • Morteza Namvar University of Wollongong
  • Jacob L. Cybulski Deakin University
  • Cynthia Su Chen Phang Swinburne University of Technology
  • Yaw Seng Ee Swinburne University of Technology
  • Kevin Tee Liang Tan Swinburne University of Technology
Keywords: Sensemaking, Decision making, Information systems, Concept, Process, Strengths, Limitations, Future research directions

Abstract

Sensemaking is a popular and useful organizational behavior concept that is gaining visibility in the field of information systems. However, it remains relatively unknown compared to more established information systems concepts like technology acceptance and resistance. To enhance and propel greater use of sensemaking in information systems, this article offers a systematic explanation of sensemaking, specifically focusing on its concept, process, strengths, and shortcomings, as well as discussing ways forward for information systems in contemporary business environments.
Published
2018-01-22
How to Cite
Namvar, M., Cybulski, J. L., Phang, C. S. C., Ee, Y. S., & Tan, K. T. L. (2018). Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments. Australasian Journal of Information Systems, 22. https://doi.org/10.3127/ajis.v22i0.1654
Section
Research notes on revisiting concepts and theories in IS