Dialectic Antidotes to Critics of the Technology Acceptance Model: Conceptual, Methodological, and Replication Treatments for Behavioural Modelling in Technology-Mediated Environments

  • Weng Marc Lim Swinburne University of Technology
Keywords: Technology acceptance model (TAM), technology-mediated environment

Abstract

The technology acceptance model (TAM) is a prominent and parsimonious conceptual lens that is often applied for behavioural modelling in technology-mediated environments. However, TAM has received a great deal of criticism in recent years. This article aims to address some of the most pertinent issues confronting TAM through a rejoinder that offers dialectic antidotes—in the form of conceptual, methodological, and replication treatments—to support the continued use of TAM to understand the peculiarities of user interactions with technology in technology-mediated environments. In doing so, this article offers a useful response to a common but often inadequately answered question about how TAM can continue to be relevant for behavioural modelling in contemporary technology-mediated environments.

Author Biography

Weng Marc Lim, Swinburne University of Technology
Head of School, School of Business, Swinburne University of Technology
Published
2018-01-22
How to Cite
Lim, W. M. (2018). Dialectic Antidotes to Critics of the Technology Acceptance Model: Conceptual, Methodological, and Replication Treatments for Behavioural Modelling in Technology-Mediated Environments. Australasian Journal of Information Systems, 22. https://doi.org/10.3127/ajis.v22i0.1651
Section
Research notes on revisiting concepts and theories in IS