Knowledge Sharing in IT Consultant and SME Interactions
Keywords: Knowledge sharing mechanisms, Knowledge Assets, IT projects, IT Consultants, SME, Accounting Information Systems
AbstractMany small and medium enterprises (SMEs) depend on consultants to overcome knowledge barriers, especially for IT projects. This paper aims to determine how IT consultants affect the IT knowledge of SMEs when IT consultants and SMEs interact. Data were collected using face-to-face interviews with both IT consultants and SME managers. The study is the first to identify what and how SMEs learn from consultants during an IT implementation project. Consultants help SMEs gain different types of knowledge, employing a broad range of knowledge sharing mechanisms. As consultants are an important part of the knowledge creation processes of SMEs, SMEs should strive to form long-term relationships with consultants and use these interactions to develop IT knowledge within the SME.
How to Cite
Bradshaw, A., Pulakanam, V., & Cragg, P. (2015). Knowledge Sharing in IT Consultant and SME Interactions. Australasian Journal of Information Systems, 19. https://doi.org/10.3127/ajis.v19i0.1026
Research on Small and Medium Sized Enterprises
Copyright (c) 2015 Adrian Bradshaw, Venkateswarlu Pulakanam, Paul Cragg
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