Designing for Website Usability

Authors

  • Chris Procter
  • Judith Symonds

DOI:

https://doi.org/10.3127/ajis.v9i1.231

Keywords:

WWW, usability, New Zealand, survey

Abstract

This paper explores the customer perspective of World Wide Web (WWW) site design in the light of current WWW usability research. A usability study undertaken by Spool et al. (1999) is replicated where testers search for specific information on a WWW site and answer a usability questionnaire. The search was carried out on New Zealand winery WWW sites. The results are compared to the findings of Spool in the areas of navigation, graphics and page layout. All three areas are found to be significant influences on WWW usability. Additional recommendations concerning guidelines for usability are made.

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How to Cite

Procter, C., & Symonds, J. (2001). Designing for Website Usability. Australasian Journal of Information Systems, 9(1). https://doi.org/10.3127/ajis.v9i1.231

Issue

Vol. 9 No. 1 (2001): Theme: Knowledge Management

Section

Research Articles

License

AJIS publishes open-access articles distributed under the terms of a Creative Commons Non-Commercial and Attribution License which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited. All other rights including granting permissions beyond those in the above license remain the property of the author(s).