JOHNS, R. Do self-service technologies affect interfirm relationships? A B2B perspective. Australasian Journal of Information Systems, Australia, v. 18, n. 3, 2014. DOI: 10.3127/ajis.v18i3.913. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/913. Acesso em: 18 apr. 2024.