GOEKEN, M.; BÖRNER, R. Generalization in Qualitative IS Research - Approaches and their Application to a Case Study on SOA Development. Australasian Journal of Information Systems, Australia, v. 17, n. 2, 2012. DOI: 10.3127/ajis.v17i2.685. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/685. Acesso em: 25 apr. 2024.