SAUER, C. Understanding Support - lessons from a case study. Australasian Journal of Information Systems, Australia, v. 1, n. 1, 1993. DOI: 10.3127/ajis.v1i1.433. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/433. Acesso em: 26 apr. 2024.