JACKSON, B.; SULAKSONO, S. Going Soft on Information Systems Evaluation. Australasian Journal of Information Systems, Australia, v. 5, n. 2, 1998. DOI: 10.3127/ajis.v5i2.342. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/342. Acesso em: 15 jun. 2024.