HOLLINGSWORTH, I.; KEOGH, W.; ATKINS, M. Applying Quality Costs in a Software Development Environment. Australasian Journal of Information Systems, Australia, v. 6, n. 2, 1999. DOI: 10.3127/ajis.v6i2.307. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/307. Acesso em: 20 apr. 2024.