HOWARD, S. Using QFD to Tame Wicked Information System’s Requirements. Australasian Journal of Information Systems, Australia, v. 7, n. 1, 1999. DOI: 10.3127/ajis.v7i1.285. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/285. Acesso em: 26 apr. 2024.