PEREIRA , R.; VELEZ LAPÃO, L. .; SCALABRIN BIANCHI, I.; AMARAL, D. Improving Emergency Department Through Business Process Redesign: An empirical study. Australasian Journal of Information Systems, Australia, v. 24, 2020. DOI: 10.3127/ajis.v24i0.2679. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/2679. Acesso em: 22 jun. 2024.