RECKER, J. Understanding Quality in Process Modelling: Towards a Holistic Perspective. Australasian Journal of Information Systems, Australia, v. 14, n. 2, 2007. DOI: 10.3127/ajis.v14i2.23. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/23. Acesso em: 25 apr. 2024.