KHAN, K.; LO, B.; LO, B.; SKRAMSTAD, T.; SKRAMSTAD, T. Tasks and Methods for Software Maintenance: a process oriented framework. Australasian Journal of Information Systems, Australia, v. 9, n. 1, 2001. DOI: 10.3127/ajis.v9i1.227. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/227. Acesso em: 25 apr. 2024.