MARSH, G.; BURKE, M. Knowledge Management and Organisational Effectiveness: balancing the mild, the wild and the crazy. Australasian Journal of Information Systems, Australia, v. 9, n. 1, 2001. DOI: 10.3127/ajis.v9i1.215. Disponível em: https://journal.acs.org.au/index.php/ajis/article/view/215. Acesso em: 26 apr. 2024.