@article{Lai_Liew_2021, place={Australia}, title={Towards a Cashless Society: The Effects of Perceived Convenience and Security on Gamified Mobile Payment Platform Adoption}, volume={25}, url={https://journal.acs.org.au/index.php/ajis/article/view/2809}, DOI={10.3127/ajis.v25i0.2809}, abstractNote={<p class="JnlBody"><span style="font-family: ’Palatino Linotype’,serif;">Integrating gamification into mobile payment platforms incentivizes people to use digital alternatives for payment and could spur user-centric, platform-mediated interactions. This study examines the relationship between perceived convenience and perceived security on individual users’ intention to use a gamified mobile payment platform in Malaysia; a developing country envisioned to build a cashless society. The partial least square structural equation modeling (PLS-SEM) technique is employed on a final sample of 388 online users. The results show that perceived convenience has a strong but indirect effect on the intention to use. Perceived security has a strong and direct effect on intention to use and mediates the relationship between perceived convenience and intention to use. Furthermore, the reliability aspect of security is a top priority concern for users interested in using mobile payment. The multi-functional aspect of convenience is a top priority concern to attract users who are not interested in using mobile payment at first. The study discusses theoretical and practical implications for developing a dual strategy of ‘ensuring convenience’ and ‘assuring security’ to encourage the gamified mobile payment platform adoption in developing countries. </span></p>}, journal={Australasian Journal of Information Systems}, author={Lai, P. C. and Liew, Ewilly J.Y.}, year={2021}, month={Dec.} }