Towards developing a Healthcare Situation Monitoring Method for Smart City Initiatives: A Citizen Safety Perspective

2020-06-29

Miah, S. J., & Vu, H. Q. (2020). Towards developing a Healthcare Situation Monitoring Method for Smart City Initiatives: A Citizen Safety Perspective. Australasian Journal of Information Systems, 24. https://doi.org/10.3127/ajis.v24i0.2551

Abstract
Research in Smart City development has proliferated over the past few years, focussing heavily on various supporting service sectors, such as healthcare. However, little effort has been made to design health surveillance support systems, which are also important for the advancement of public healthcare monitoring as an essential aspect of smart city initiatives. From an information system (IS) design perspective, this paper introduces a social media-based health surveillance supporting method, which can automatically extract relevant online posts for health symptom prediction and management. We describe and demonstrate an IS design approach in this paper for hay-fever prediction solution concept based on Twitter posts. This concept could be developed into a fully functional solution design by practitioners in this field.

Keywords: healthcare, smart city, social media data, healthcare monitoring, public heath surveillance