The Integrated Decision Model in Emergency Dispatch Management and It's Implications for Design

Authors

  • B.L. William Wong

DOI:

https://doi.org/10.3127/ajis.v7i2.266

Keywords:

HCI, integrated decision model, naturalistic decision making, model, validate

Abstract

This paper reports on a review of a number of well-known naturalistic decision making. NDM, models (Zsambok & Klein, 1997). Key features of these models were identified and were found to represent different views of the same naturalistic decision making process. The key features of these different views were then integrated into a single model called the Integrated Decision Model. To validate the model, a study of emergency dispatch co-ordinators was conducted to determine the 'goodness of fit' of the model in a naturalistic domain. A Critical Decision Method-based study (Klein et al., 1989) was conducted and found enough evidence in the emergency dispatch management process to support the proposal of the Integrated Decision Model.

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How to Cite

Wong, B. W. (2000). The Integrated Decision Model in Emergency Dispatch Management and It’s Implications for Design. Australasian Journal of Information Systems, 7(2). https://doi.org/10.3127/ajis.v7i2.266

Issue

Vol. 7 No. 2 (2000): Theme: Selected papers from OZCHI

Section

Selected Papers from the Australian Conf on Human Computer Interaction (OZCHI)

License

AJIS publishes open-access articles distributed under the terms of a Creative Commons Non-Commercial and Attribution License which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited. All other rights including granting permissions beyond those in the above license remain the property of the author(s).