Using Soft Systems Methodology to Address Supply Chain Management Problems

Authors

  • Gulender Gencoglu
  • Graeme Altmann
  • Ross Smith
  • David Mackay

DOI:

https://doi.org/10.3127/ajis.v9i2.191

Keywords:

soft systems methodology, SSM, supply chain management,

Abstract

This paper reports an investigation of if, and how, Soft Systems Methodology (SSM) might.be used to facilitate better management of industry supply chains. In two workshops involving supply chain managers from the Textile Clothing and Footwear (TCF) industry and industry facilitators, ways in which SSM techniques might supplement existing Supply Chain Management (SCM) workshop approaches have been explored. Specifically, the placement of SSM techniques within a workshop setting, reactions to the techniques, perceived reasons for using SSM, together with strengths and difficulties encountered, have been examined.

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How to Cite

Gencoglu, G., Altmann, G., Smith, R., & Mackay, D. (2002). Using Soft Systems Methodology to Address Supply Chain Management Problems. Australasian Journal of Information Systems, 9(2). https://doi.org/10.3127/ajis.v9i2.191

Issue

Section

Research Articles